Comfort Inn Airport East
1255, boulevard Duplessis
Ancienne-Lorette, Quebec, G2G 2B4, Canada
418-872-5900
418-872-0550
  • Rise and Shine

FREQUENTLY ASKED QUESTIONS

Some answers to frequently asked questions. Please feel free to contact us directly as well so that we can customize your stay to your needs.

Airport Shuttle

The hotel has no shuttle but Taxis are available for pick-up to and from the Jean-Lesage International Airport. An approximate fee of $15.00 applies. Upon request, taxi tickets are available at the dront desk for a departure from the hotel to the airport. Please allow a 5 to 10 minute drive.

Parking

One night of parking at the hotel is included per guest room booked. If additional nights of parking are required you will need to book our available Park & Fly Package.

Park and Fly Package

Includes one night stay at the hotel, free parking for up to 7 or 14 nights and free taxi shuttle from hotel to airport one way only for up to two peoples per stay. For the return, you must take a taxi at the airport exit. Make sure you reserve the package in advance. We have limited space for longterm parking.

Welcome to electric vehicule

No additionnal fee applies for use of EV charger when a room is booked. Two EV chargers are available (Universel & Tesla models). Please make sure you reserve your place at the time of your booking. A special request can be made with online reservation or give us a call to inform us of your needs.

Cancellation policy

Our cancellation policy is 4:00 PM on the day of arrival. Reservations not cancelled before 4:00 PM will be charged one night's room and tax. A cancellation number will be provided if you should need to cancel your reservation. You must obtain a copy of your cancellation number or email for your cancellation to be valid.

Credit card payment

All credit cards will be pre-authorized the morning of your arrival for the full value for the room and tax, plus $20.00 for incidentals. Please allow up to 7 to 10 days for the hold to be released after check-out.

Taxes

Taxes included : 5% GST + 9.5% PST + 3.5% tax on lodging

100% Smoke Free

We are 100% smoke free. Smoking in any of our guest room will result in a $250.00 non-refundable fee. You need to go outside to smoke. In addition, local legislation prohibits smoking within a nine-meter radius of any door or window of a public or private building.

Check-in / Check-out time

Check-In : 15:00          Check-Out : 12:00

Pet Friendly Accomodation

We are a pet friendly hotel. Allow $25.00 charge + taxes per stay.

Points required for Choice Privileges reward night redemption

May 21st, 2017 - June 30th, 2017:
Sun - Thu 12,000/room
Fri - Sat 16,000/room

July 1st, 2017 - Sept. 15th, 2017:
Sun - Thu 20,000/room
Fri - Sat 20,000/room

For more information on Choice Privileges redemption, please contact directly Choice Privileges by phone at 1-800-4CHOICE or by email at choice_privileges_canada@choicehotels.com